Privacy Policy

PRIVACY NOTICE

Effective Date: January 1, 2020

This Privacy Notice describes our handling of Personal Information in connection with your presence in our locations and your use of our websites, mobile apps and the services we provide.  By using our websites, mobile apps, and services, you hereby consent to these terms.   

“Personal Information” refers to information that identifies you as an individual. This Privacy Notice describes how we collect, use, share, and protect your Personal Information, and the choices you have regarding your Personal Information. 

1. Sources of Personal Information

We receive Personal Information from the following:

• Information You Provide Us Directly.  We collect personal and transactional information (purchase-related history) which you provide us directly, for example, in connection with a purchase, a service/event, a promotion, or application for a membership program.
• Information Collected Through Automated Technologies.  We use cookies, tags, web beacons and other technologies to track and collect browsing, purchase activity, and personal information. Our mobile applications also collect unique identifiers and geolocation information, if you have enabled locations services on your device.
• Information We Receive from Other Parties.  We may obtain information about you from other sources for purposes such as prospecting and/or enhancing the information you have provided.

Minors

Our websites and mobile applications are intended for a general audience and are not directed toward minors under 16 years of age, and we do not knowingly collect their Personal Information. 

2. How We Use the Information We Collect

Personal Information may be used for the following purposes:

• Our Products & Services.  We use Personal Information to process and fulfill your orders, refunds or exchanges, requests for products, services or information, to provide customer service, to administer our credit card programs, to personalize your shopping experience, to identify your preferences, and to provide you services across multiple devices.
• Marketing and Advertising.  We use Personal Information to administer promotions, contests, sweepstakes, and rewards programs and to market products and services, including serving you interest-based advertising. 
• Other Uses.  We use Personal Information for other reasons, including conducting sales research and analysis; preventing or mitigating fraud and credit risk; and complying with legal matters, investigations, and applicable laws and regulations.

3. How We Share Your Personal Information

We may share your Personal Information with other parties in the following instances:

• With Our Third Parties: To process transactions or provide products or services on our behalf, including but not limited to providers of product delivery services (for example, UPS and FedEx) and website analytics (for example, Google Analytics).  
• For Marketing Purposes: To notify you of offers for products or services that may be of interest to you. We do not share credit card or other financial information for marketing purposes.

4. Your Choices Regarding Your Personal Information

a.  To Stop Certain Collection and Use of Your Personal Information:

Marketing Emails, Texts and Mail

• You can stop promotional emails from us by using the “unsubscribe” link on our promotional emails.
• You can stop marketing text messages, by replying “STOP” our promotional text messages.
• You can stop promotional postal mail by contacting us with your request as noted in the How to Contact Us section below.

Website Analytics

You can opt-out of tracking used to understand website utilization provided by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

Do Not Track

Some browsers have a “Do Not Track” feature that lets you send a request to websites to not track your online activities.  We, like many other retailers, do not honor those requests.  

b.   To Change or Correct Your Personal Information

At any time, you can request access to your personal information, request that any inaccuracies be corrected, or request that comments or explanations be added to records about you.

 To prevent unauthorized changes, we may ask for certain information to verify your identity before we process such requests.

Although we will do our best to make your requested changes, in some cases for example, if it requires a disproportionate technical or practical cost or effort or if it conflicts with our legal obligations or business requirements, we may be unable to do so completely.  Should this occur, we will communicate that to you.

5. How We Protect Your Personal Information

We employ technical, physical and administrative safeguards to protect your Personal Information and require Third Parties with whom we work to do the same.   However, we cannot guarantee your information will be completely safe against unauthorized access.  Please use caution when sharing your information with others and take appropriate measures to protect the confidentiality of your username and password. 

If you think the Personal Information you provided to us has been improperly accessed or used, or if you suspect that unauthorized purchases have been made on our websites using your Personal Information, please Contact Us immediately.

Our websites may contain links to, or plugins or widgets from, social media or other websites operated and maintained by Third Parties.  These properties, which we do not control, operate independently and have their own privacy practices and statements, which we encourage you to review.

c. California Residents

1. California Shine the Light Law

Under California Civil Code sections 1798.83–1798.84 California residents may request the names and addresses of affiliated companies and categories of Personal Information we share for their direct marketing purposes. If you are a California resident and would like to make such a request, please Contact Us.

2. California Consumer Privacy Act of 2018

California residents have the following rights:

1. The Right to Disclosure
   1. About information collected
   2. About information sold
      1. Categories of personal information sold
      2. Categories of Third Parties with whom the personal information was sold
2. The Right to Deletion of Personal Information
3. The Right to Opt-Out of the sale of Personal Information to Third Parties
4. The Right to Sue for Security Breaches
5. The Right to not be Discriminated Against Based on Exercising any of the Above Rights